Frequently asked questions.
Find answers to common questions about our services. Can’t find what you need? A short consultation will usually answer it faster than we can write it down.
We’re an advisory practice first. One advisor owns your
file from consultation through arrival, across visas,
study, careers, citizenship and travel — not a rotating
booking desk.
Around 20 to 30 minutes. It’s enough time to understand
your goals, flag anything that could complicate your case,
and outline realistic next steps.
Yes. While our office is in Ibadan, we advise clients
across West Africa and beyond, mostly by phone, email and
video call.
Yes, we can include travel insurance as part of your
itinerary and explain what’s covered before you commit.
Your advisor remains reachable during your trip for
rebooking, cancellations or itinerary changes.
Yes. We regularly arrange group tours and manage ongoing
corporate travel accounts, including negotiated rates for
frequent travellers.
It depends on the country and visa type — anywhere from a
few days for some tourist visas to several months for work
visas. Your advisor gives you a realistic timeline at the
first consultation.
No agency can honestly guarantee a government decision.
What we guarantee is that your application is prepared
correctly, checked twice, and submitted against current
requirements.
We review the refusal reason with you, advise whether an
appeal or fresh application makes sense, and adjust the
strategy accordingly.
Yes. Family applications are common, and we coordinate
dependents’ documentation alongside the primary
applicant’s file.
Yes. We shortlist institutions and courses against your
grades, budget and goals, then support your application
before submission.
Once your offer is confirmed. Your advisor prepares your
student visa documentation alongside your offer letter, so
the two move in step.
Yes. Before you travel, we cover housing, banking,
insurance and what to expect in your first weeks on
campus.
Typically 5 to 16 months depending on the programme,
application volume and how quickly your documentation is
ready.
Most programmes allow you to include a spouse, dependent
children, and in some cases parents, grandparents or
siblings. Your advisor confirms exactly who qualifies for
your chosen programme.
Due diligence and processing fees are generally
non-refundable. Investment funds are typically held until
a decision is made — your advisor explains the exact terms
of your chosen programme before you commit.
Most Caribbean programmes allow the entire process to be
handled remotely, though some require a short in-country
stay after approval to meet residency requirements.
Your advisor confirms fees for your specific service
during the consultation, based on case complexity. There
are no hidden charges everything is agreed before work
begins.
For longer engagements such as study abroad or citizenship
applications, staged payments tied to milestones are
usually available.
Our advisory fee covers the work of preparing and
submitting your case, carried out regardless of outcome.
Refund terms are set out clearly in your engagement letter
before you pay anything.
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